What two questions do we ask ourselves about our boss?

Prepare for the Fire Department Customer Service Exam. Study with flashcards and multiple choice questions, each question has hints and explanations. Get ready for your exam!

Multiple Choice

What two questions do we ask ourselves about our boss?

Explanation:
Trust and care are the two lenses employees use to evaluate a boss. Can I trust you captures reliability, honesty, and whether promises are kept; it’s about whether the boss acts predictably and fairly. Do you care about me reflects genuine concern for your well-being, development, and whether the boss listens and supports you. When both are present, employees feel safe, valued, and willing to engage, speak up, and stay motivated. The other options mention only one aspect or add respect, which doesn’t fully capture how employees assess leadership through these two essential questions.

Trust and care are the two lenses employees use to evaluate a boss. Can I trust you captures reliability, honesty, and whether promises are kept; it’s about whether the boss acts predictably and fairly. Do you care about me reflects genuine concern for your well-being, development, and whether the boss listens and supports you. When both are present, employees feel safe, valued, and willing to engage, speak up, and stay motivated. The other options mention only one aspect or add respect, which doesn’t fully capture how employees assess leadership through these two essential questions.

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